Job Info
The Stylist is one of the most important positions on the team, and we are looking for top talent
to build a career with us! Here at ASG, we are immensely proud of our Stylists because you are
the best in the business. You are responsible for serving our clients in a friendly, professional
way, while understanding that clients and their satisfaction are of the utmost importance. The
Stylist will accomplish this by following the principles of customer service and applying
techniques effectively, creatively, and with efficiency. Utilizing strong consultation procedures
to ensure that all clients’ expectations are exceeded is part of a Stylist’s commitment when you
become an ASG team member.
Job Duties
*Some of the below Job Duties may not be applicable to the Stylist-in-Training position.
ï‚· Providing quality services by consulting with clients and applying the appropriate service
techniques.
ï‚· Recommending and participating in all approved local marketing initiatives including depth
and frequency of coupon campaigns, seasonal initiatives, and client appreciation events.
ï‚· Educating clients about proper home hair care and recommending services and products to
help the client maintain their hairstyle between salon visits.
 Employing best practices for customer service ensuring each client’s satisfaction and
building client loyalty.
ï‚· Providing quality consultations with each client, including stating the final price before the
service begins.
ï‚· Completing all required administrative tasks (i.e., closing out a ticket on the POS system and
scheduling appointments) promptly.
ï‚· Communicating effectively and positively with all clients, team members, leaders, and the
corporate support team.
ï‚· Meeting or exceeding productivity standards set by ASG.
ï‚· Being willing and able to perform all services offered at the salon.
ï‚· Maintaining flexibility in scheduled shifts to fit the needs of the business, including potential
night and weekend shifts.
ï‚· Attending all required technical training sessions.
ï‚· Following ASG policies as defined in the Handbook and salon specific operational
procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance,
and disinfecting styling implements).
Required Knowledge, Skills, and Abilities (KSAs)
ï‚· Work as a team-player and/or independently.
ï‚· Market yourself in the community and salon to increase your clientele.
ï‚· Possess exceptional communication, organization, and problem-solving skills.
ï‚· Exhibit consistent and excellent customer service skills.
ï‚· Multi-task efficiently to complete salon duties.
ï‚· Show a willingness to learn new techniques and stay current with hair trends
ï‚· The physical requirements of the position may require bending, sitting, twisting, turning,
lifting (generally 10-15 pounds), and/or standing for extended periods of time
Education
 Must maintain a valid cosmetology or barber’s license (or 90 days or less from graduating).
ï‚· All Stylists/Stylists-in-Training are required to complete assigned training as determined by
ASG.
ï‚·
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