This class dives into the art of delivering exceptional customer service from the first phone call to the final goodbye as your client leaves with their new look. Learn how to create a seamless, memorable experience that keeps clients coming back, and discover how to navigate uncomfortable situations that often arise behind the chair. Whether you’re a stylist or a salon owner, this course will equip you with practical strategies for maintaining professionalism, building client loyalty, and handling difficult conversations with ease, ensuring that every client leaves feeling valued and beautiful while maintaining healthy boundaries for yourself.