At **SalonTraining.com** (“we,” “us,” or “our”), we strive to provide value through our business directory services. This Refund Policy outlines the terms and conditions regarding refunds for purchases made on our website **www.salontraining.com** (the “Website”). By using our Website and purchasing any of our services, you agree to the terms of this Refund Policy.
### 1. **Services Covered by This Policy**
This policy applies to the following services offered on the Website:
– **Free Listings**: No refunds apply to free listings, as no payment is required.
– **Paid Listings**: Includes premium business listings, advertising opportunities, and other paid promotional services.
### 2. **Eligibility for Refunds**
Refunds may be issued under the following conditions:
– **Duplicate Payments**: If you mistakenly make multiple payments for the same service, we will refund the duplicate transaction upon verification.
– **Service Not Provided**: If a paid listing or service you purchased is not provided due to an error on our part, you may request a full refund.
– **Technical Issues**: If the Website experiences significant technical issues that prevent your listing from being published or displayed, and the issue cannot be resolved within a reasonable timeframe, you may request a refund for the affected period.
### 3. **Non-Refundable Services**
Certain services are **non-refundable**, including but not limited to:
– **Subscription Fees**: Any subscription-based services (e.g., monthly or annual listing fees) are non-refundable once the listing is live on our Website.
– **Completed Services**: Once your business listing, advertisement, or promotion is live on the Website, no refunds will be issued.
– **Partial Refunds**: We do not provide partial refunds for unused portions of any paid service, even if you choose to cancel or remove your listing before the subscription term ends.
### 4. **Refund Request Process**
To request a refund, please follow these steps:
1. **Contact Us**: Send an email to **[Insert Contact Email]** with your name, order number, and a detailed description of your issue. Be sure to specify the reason you are requesting a refund and provide any necessary supporting information.
2. **Review**: Our team will review your request and may contact you for additional information if needed.
3. **Refund Approval**: If your request meets the eligibility criteria outlined in this policy, we will process your refund within **[insert number of business days]**.
### 5. **Refund Method**
Refunds will be issued using the same payment method you used to make the original purchase. Depending on your payment provider, refunds may take several days to appear in your account.
– **Credit/Debit Card Payments**: Refunds will be credited back to your card.
– **PayPal/Other Payment Processors**: Refunds will be credited back to the original payment processor used.
### 6. **Modifications to This Policy**
We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review this policy periodically.
### 7. **Contact Information**
If you have any questions about this Refund Policy or need assistance with a refund request, please contact us at:
**Email**: [[email protected]]
**Phone**: [8142488928]
**Address**: [1221 Hutchison Hollow Road New Florence Pa 15944]
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**By using our Website and purchasing services, you agree to this Refund Policy.**
